Policies

Products and Availability

We sell a variety of action figures, stickers and prints.. All product descriptions, images, and prices are subject to change without notice. We make every effort to display the most accurate and up-to-date information, but we cannot guarantee that all items are available or that there are no errors in pricing or product details.

Order Acceptance and Cancellation

All orders are subject to acceptance and availability. Once you place an order, you will receive an email confirming receipt, but this does not constitute acceptance of your order. We reserve the right to cancel any order at any time for reasons such as product unavailability or pricing errors.

Shipping and Delivery

Shipping costs are calculated based on the size, weight, and destination of your order. We aim to ship orders within 5 business days, but delivery times may vary. We are not responsible for delays caused by external factors such as shipping carrier delays or customs.

Once your order has been shipped, the risk of loss or damage to the products passes to you. If an order is damaged during shipment, please contact our customer service team immediately.

Returns and Refunds

If you are not happy with an item, you may return it within 7 days. Item must be shipped back (customer must pay for return shipping) and received prior to being reimbursed. Upon successful return of product, customer will be reimbursed for price of product returned, not including the shipping costs. For more information about returns please email us at info@kelptides.com